We aim to provide the best of care, unobtrusively. The happiness and wellbeing of residents is paramount and is therefore our fundamental aim.
The philosophy of care at Jesmund is focussed on two basic areas: Physical well-being and Psychological wellbeing. A focus on person centred support is at the heart of all we do. High standards of clinical care are seen as essential if we are to achieve the philosophy of care upon which Jesmund is built.
Our standards of clinical care are achieved through:
- Careful staff selection — following the requirements of the government’s
Essential Standards for recruitment and vetting.
- Formal and informal communication between staff at all levels as to the
physical requirements and care of individual resident’s.
- Liaison with other professionals as exemplified by the weekly visits of
the GP who is supported by the full resources from the local health care centre.
- The preparation of individual residents care plans which includes their
personal, emotional and health care needs.
- Initial assessment in accordance with the national minimum standards to
ensure the suitability of the home for prospective residents.
All Resident’s at Jesmund have:
- The right to be called by the name of your choice
- The right to care for yourself as far as you are able
- The right to take personal responsibility for your own actions and expect all staff to accept that a degree of risk is involved
- The right to personal privacy at all times
- The right to invite relatives and friends into your room
- The right to independence
- The right to have your dignity respected and to be treated as an individual
- The right to receive an anti-discriminatory service which is responsive to your individual needs
- The right to live your chosen lifestyle
- The right of access to your own personal records and information relating to decisions made with all staff that affect your life, and where necessary to be assisted with this
- The right to take an active part in any decisions about daily living arrangements that affect your life
- The right of access to outside agencies of your choice such as doctors, opticians, chiropodist etc. and where necessary assisted with this
- The right to look after your own medicines if you are able to do so
- The right to control your own finances, if you are able to do so
- The right to make personal life choices such as what food you eat and what time you get up and go to bed
- The right to be involved in your own care plan and be involved in any formal review of your needs which take place at regular intervals
- The right to informal & formal complaints procedure and to be represented by a friend, relative or advisor if necessary
- The right to participate in voting at elections